A simple, transparent process
Whether you're selling your old phone or shopping for a new one, here's exactly what to expect.
Selling your phone
1. Get an instant offer
Answer a few quick questions about your device's model, storage, carrier and condition.
2. Ship it for free
Print your free, insured prepaid shipping label or request a mail-in kit.
3. Get paid after inspection
Our team inspects your device against your answers within 1-2 business days of arrival.
Important: the amount shown online is always an estimated offer. Your final payout is confirmed only after we physically inspect your device. If its condition differs from what you described, we'll send a revised offer for your approval before doing anything else — and you must remove any iCloud, Google or activation locks before shipping.
Shopping for a phone
Browse new and certified pre-owned phones, filtered by brand, price, condition, storage and carrier.
Every pre-owned device passes a 40-point inspection and includes a 90-day limited warranty.
Checkout securely and track your order from confirmation to delivery.